Frequently Asked Questions

Where is Faleolo International Airport located?
Who manages Faleolo International Airport?
What other airports does Samoa Airport Authority operate?
How can I contact Samoa Airport Authority?
Does Samoa Airport Authority sell airline tickets?
Who should I contact if my flight is delayed or cancelled?
Does the airport operate 24 hours?
What should I do if my baggage is missing?
What should I do if my baggage is damaged?
Can I bring food, plants or animal products into Samoa?
Can I take liquids through airport security?
Does Samoa Airport Authority handle immigration and customs?
Is parking available at Faleolo International Airport? Is there a parking fee?
What facilities are available at Faleolo International Airport?
Can I exchange foreign currency at the airport?
Are SIM cards available at the airport?
Does Faleolo International Airport have a VIP Terminal?
Who can use the VIP Terminal?
What services are available in the VIP Terminal?
How much does VIP Terminal access cost?
How can I book the VIP Terminal?
Why do airport security officers inspect passengers and baggage?
What should I do if I see an unattended bag or suspicious item?
Can visitors enter the airport terminal?