DEPARTURE

Passengers departing for overseas destinations should arrive at the Airport at least two hours before their departure time.

1. Check-In (Boarding Procedures)

Proceed to your Airline’s allocated check-in counter in the Departure Area and submit your flight ticket and passport at the counter.

All baggage should be submitted at the check-in counter except for your carry-on luggage.

Receive your boarding pass and baggage receipt from the Airline staff.

NOTE: Check-in can be done in a variety of ways depending on the Airline being used.

2. Security Inspection

In order to prevent Airline hijacking, please cooperate with luggage inspections and physical screening.

1. Remove small objects from your person.
2. Show your boarding pass to the security staff and put your carry-on luggage through the X-Ray scanner.
3. Walk through the metal detector for physical screening.

NOTE: Customs is a required procedure when taking foreign goods overseas. Passengers to whom this applies should declare these goods at the Customs counter in the Immigration Area.

3. Immigration

Submit your passport and boarding pass to the Immigration Officer at the Immigration booth for inspection.

4. Boarding and Disembarking

Follow the instructions of the Airline staff at the boarding gate in order to board.

NOTE: The boarding gate allocated for your flight will be determined on the day of the flight. Please check the flight information screen or with an airline/travel agency staff member to confirm your boarding gate after you arrive at the airport.

ARRIVAL

On arrival, it takes about 15-30 minutes after the plane has landed to complete all procedures.

1. Quarantine

Health-related questionnaire is handed out aboard the plane, fill in all the required sections and submit it to the quarantine counter upon arrival.

2. Immigration

Samoan citizens and foreign arrivals should proceed to the correspondingly indicated booth and submit their passports to the immigration officer.

3. Baggage Claim

Passengers should retrieve their baggage from the carousel displaying their flight number, checking it against baggage receipt number, at the Baggage Claim Area.

NOTE: If you cannot find your baggage or your baggage is damaged, please notify Airline staff.

Animal and Plant Quarantine: Passengers bringing animals (or meat) or plants (including fruits) into Samoa must submit them to an import inspection at the Animal and Plant Quarantine counter after they have retrieved their baggage.

4. Customs Inspection

Submit all baggage for screening at the Customs X-Ray Screening Area. Passengers should clarify on the customs declaration form if they are carrying any type of risk goods that needs to be declared before exiting the airport. Check out the list below of risk goods that need to be declared at Customs:

Types of risk goods:

• Any food – cooked, uncooked, fresh, preserved, packaged or dried.
• Animals or animal products – including meat, dairy products, fish, honey, bee products, eggs, feathers, shells, raw wool, skins, bones or insects.
• Plants or plant products – fruit, flowers, seeds bulbs, wood, bark, leaves, nuts, vegetables, parts of plants, fungi, cane, bamboo or straw, including for religious offerings or medicinal use.
• Other biosecurity risk items, including – animal medicines, biological cultures, organisms, soil or water.
• Equipment used with animals, plants or water, including for gardening, beekeeping, fishing, water sport or diving activities.
• Items that have been used for outdoor or farming activities, including any footwear, tents, camping, hunting, hiking, golf or sports equipment.

5. Arrivals

Arrivals procedures are finished once you arrive at the Arrivals Lobby.